The www.Sagatronix.com website is owned by NGU HOLDING, S. DE R.L. (hereinafter "Sagatronix"), located at Altos del Chase, Avenida Principal, Casa 30G, City and Republic of Panama (hereinafter "Website").

All users of the "Website" (hereinafter "User" or "Users", as appropriate) must accept without reservations or limitations, all of the terms and conditions of use thereof, as well as the regulations of the services and products, specified in the "Terms and Conditions of Use"," Privacy Policies "and" Return and Warranty Policies "of" Sagatronix ".

These Terms and Conditions of Use, as well as the relationship between "User" and "Sagatronix" are governed by the laws of the Republic of Panama. Therefore, the "User" and "Sagatronix" agree to submit to the jurisdiction of an Arbitration according to the Arbitration Laws of the Republic of Panama.

By entering the "Website" the "User" constitutes an agreement and expresses acceptance of the Terms and Conditions of Use, and becomes fully responsible for their use. If the "Users" do not agree with these Terms and Conditions of Use, they should suspend browsing and leave the "Website" inmediately, as well as not use the information contained therein. The "User" uses the "Website" at his own risk and responsibility.

The "User" declares to have legal age and to be in full mental capacity to enter the "Website" according to the laws of the Republic of Panama. Likewise, the "User" agrees to use the "Website" and its content for lawful purposes. If the "User" is a minor or those who do not have the legal capacity, they will be the responsibility of their parents, guardians, curators or managers, and they will be considered carried out by the latter in exercise of the legal representation they have.

The "User" agrees to hold free of any responsibility to "Sagatronix", its shareholders, controlling companies, subsidiaries, related companies, directors, officers, executives, managers, employees of and against all and any action or judgment of criminal or civil liability, initiated by third parties due to or originating from any of their actions on the "Website".

In the "Website" you can make inquiries and ecommerce transactions, such as and without limitation, the purchase of merchandise of different types, computers, laptops, printers, inks, cables, accessories, and other services that the law allows and that are made available to the "User". To carry out purchase transactions, the "User" must enter personal information and payment sources.

The prices displayed on the "Website" are subject to change without prior notice. "Sagatronix" only guarantees prices once the customer has confirmed the purchase and the payment has been fully processed and confirmed by the collector agent. Before such confirmation, "Sagatronix" reserves the right to modify it. The prices displayed on the "Website" do not include ITBMS or other legal taxes. The taxes caused will be added to the total amount to be paid at the moment of confirming the purchase on the "Website" and will be reflected in the billing.

Dispatch Policy

The terms "Sagatronix", "Website", "User", "Users" maintain the same legal and conceptual provision previously defined in the policies, terms and conditions of use.

In addition, the term "delivery service" is adhered in the product dispatch policies, understood as the method by which the "user" receives the products previously reserved and paid, alongside with delivery information selected, which may be sent directly "at home" or "pick up" at "Sagatronix" offices.

The order in which products will be dispatched is subject to availability and order of confirmed payment. Priority will always be given to the order of entries on the “Website”.

"Sagatronix" only performs order deliveries at its establishment or under the home delivery service, within Panama City, and in specified areas within the "Website".

Regarding the orders corresponding to the "Interior of the Country" are all those places where the addresses provided for the "Delivery Service" correspond to places outside of Panama City.

These will be sent through "transport companies" established for this purpose. Said companies will be chosen by the "User" and it will be he himself who must bear the expenses and responsibilities generated by the "Third Party" service.

The schedule for the "Delivery Service", either at the offices of "Sagatronix" or in the "at home" mode, will be from Monday to Friday from 8am to 5pm.

The "User" understands and accepts that "Sagatronix" will not provide a specific time for the arrival of the courier. It is the responsibility of the "User" to provide the correct and complete address, contact information, as well as all possible details to ensure delivery can be made in the fastest way for both parties.

It is also the responsibility of the "User" to be present, or failing that to assign a suitable person, to receive the package at the address described at the time of purchase on "The Website". If the delivery is not completed due to causes attributable to the "User", he will have to reschedule the delivery and pay the extra expenses incurred or withdraw the order at the "Sagatronix" facilities.

For security, "Sagatronix" and its suppliers through "Delivery Services" will only deliver where there is access without movement restrictions, which does not endanger any of the parties or third parties, for which the "User" must receive in common or open access areas as the case may be.

Any package delivered through the "Delivery Service" is subject to the policies and delivery terms of the "Third Parties". It does not include transfers to high floors without an elevator, areas of difficult access, transfers within the building or armed.

"Sagatronix" nor its service providers or "Third Parties" are not responsible for loss of valuable items in the order reception area. It is the responsibility of the "User" to safeguard and remain alert to their assets.

It is the responsibility of the "User" to review the articles of the order before signing the receipt, after signing it is considered that the order was delivered Successfully and there will only be room for warranty claims.

The "User" understands and accepts that "Sagatronix" does not have strict control over the conditions for the transfer of packages and orders made by "Third Party" service providers; Therefore, any incident of total or partial losses, or mistakes in deliveries is the sole and exclusive responsibility of the transport company. "Sagatronix" will cooperate with assistance in a total and transparent manner with the "User" to find the best and fastest solution to the incident.

Returns, warranties and claims are governed by the "Sagatronix" Returns and Warranty Policy, which will always be visible on the "Website". The "User" must adhere to the terms described there to proceed with their claim according to their need.

"Sagatronix" reserves the right to modify and update its policies, Terms and Conditions of Use partially or totally; Such changes will be without prior notice, and will be effective immediately.

The content together with the logo, imagotype, motto, slogan, mascot and any brand of "Sagatronix" are the property of NGU HOLDING, S. DE RL, in no case may use of them without prior written authorization from the company .